Privacy Policy
Your data is safe with us. Last Updated: February 9, 2025
2-Minute Read
Get the key points quickly
Your Rights
Control your data
Questions?
Contact our privacy team
How Your Data Moves
Customer
Provides: Name, Email & Optional Phone
BookMeTo
Stores securely in Germany
Business
Sees: Customer Name & Optional Phone
Simple Summary (2-Minute Read)
Don't have time for details? Here's what matters:
We Collect Minimal Data
Only what's needed for bookings
No Data Selling
We don't sell your info to anyone
Phone Number is Optional
You control if businesses see it
Secure German Servers
Strict EU data protection
No Marketing Spam
Only booking-related emails
You Control Your Data
Request deletion anytime
New Feature: You can now choose to hide your mobile number from businesses when booking. If hidden, the business may not be able to contact you for coordination.
What We Collect
From Businesses
Salons, spas, service providers
Required Information
- Business name & manager name
- Email address
- Photos of your establishment
Optional Information
- Phone number (displayed to customers)
- Business address
- WhatsApp/Instagram links
- Services and pricing
- Staff member information
From Customers
People booking appointments
Required Information
- Your name (can be changed anytime)
- Email address for booking confirmations
Optional Information
- Mobile phone number
You can choose to hide this from businesses when booking.
Mobile Number Privacy Choice
When you provide a mobile number, you can choose to hide it from the business. If hidden, the business manager may not be able to contact you for coordination. You accept responsibility for any communication issues that may result.
What We Still Don't Collect
Age Requirement
You must be at least 18 years old to use BookMeTo. We do not knowingly collect data from individuals under this age.
How We Use Your Information
| Information | Purpose | Who Sees It |
|---|---|---|
Business Email | Account verification, booking notifications, platform updates | Only BookMeTo |
Customer Email | Booking confirmations, appointment reminders, password reset | Only BookMeTo |
Customer Name | Display to business for appointment identification | Business they book with |
Customer Phone (Optional) | Business contact for coordination (if not hidden by customer) | Only if not hidden |
Business Photos | Display on business profile to attract customers | All platform visitors |
What We DO With Data
- Facilitate bookings between parties
- Send appointment confirmations & reminders
- Display business information to customers
- Allow businesses to contact you (if phone not hidden)
- Send platform updates to businesses
What We DON'T Do With Data
- Sell or rent data to third parties
- Send marketing spam emails
- Share customer emails with businesses
- Use tracking cookies or analytics
- Share hidden phone numbers with anyone
Important: When you choose to hide your mobile number from a business, they cannot see or contact you via that number. This may affect their ability to coordinate appointment changes or confirmations.
Storage & Security
Where Your Data Lives
Primary Location
Germany 🇩🇪
We chose Germany for its strict EU data protection standards (GDPR). Your data benefits from some of the world's strongest privacy laws.
How We Protect You
-
Encrypted Passwords
Hashed & salted using industry standards
-
JWT Authentication
Tokens stored in browser (no tracking cookies)
-
Phone Number Protection
Hidden numbers are never shown to businesses
-
Regular Updates
Security patches applied promptly
Data Retention
Active Accounts
IndefinitelyWhile you use BookMeTo
After Account Deletion Request
30 DaysComplete removal from active systems
Mobile Numbers
Same as accountDeleted when account is deleted
Backup Systems
Up to 90 DaysData may persist in encrypted backups
Legal Requirements
As required by lawSome data retained for legal compliance
Cookies & Tracking
We keep it simple. We don't use:
- Marketing cookies
- Analytics tracking
- Third-party tracking scripts
We only use JWT tokens in your browser for login sessions.
Your Privacy Rights
Control Your Data
Right to Access
See what data we have
Right to Correct
Fix inaccurate information
Right to Delete
Remove your data
Right to Hide
Control phone visibility
For Customers
Email us at privacy@bookmeto.com with:
- • Your account email address
- • "Delete My Account" in subject
- • We'll delete within 30 days
- • You can hide/show phone per booking
For Businesses
Email us at privacy@bookmeto.com with:
- • Business name and email
- • Photo ID of account owner
- • Confirmation all bookings handled
Phone Number Control: You can choose to hide your mobile number from businesses on a per-booking basis. Once a booking is made with a hidden number, it cannot be changed for that booking.
We respond to all legitimate requests within 30 days as per standard data protection practices.
Data Portability
You can request a copy of your data in a commonly used, machine-readable format. This includes your booking history, account information, and phone number privacy settings.
Contact & Questions
We're Here to Help
We aim to respond to all inquiries within 2 business days.
Policy Updates
We may update this Privacy Policy as our platform evolves. When we do:
- We'll update the "Last Updated" date at the top
- Businesses will be notified via email
- We'll highlight significant changes
- New features like phone number privacy will be clearly explained
Continued use of BookMeTo after updates means you accept the revised policy.
Your Privacy Matters
We built BookMeTo to connect businesses with customers while giving you control over your data. You choose what information businesses can see.
© 2025 BookMeTo. Making booking simple and private.